Terms of Service

By accessing ciphertraces.io or engaging CipherTraces Asset Recovery, Inc. ("CipherTraces", "we", "us") for services, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use our website or services.

These Terms constitute the entire agreement between you and CipherTraces regarding your use of our website and services, and supersede all prior agreements relating to the same subject matter.

CipherTraces provides blockchain forensics, crypto asset tracing, exchange liaison, and asset recovery advisory services. Our services are investigative and advisory in nature. We do not guarantee the recovery of any specific amount or percentage of lost funds.

Engagement of our services is governed by a separate client service agreement signed between you and CipherTraces. These Terms apply to your use of this website and any communications with us prior to and independent of a formal engagement.

You must be at least 18 years of age and have the legal capacity to enter into a binding contract in your jurisdiction to use our services. By using our website or engaging our services, you represent and warrant that you meet these requirements.

You agree to provide accurate, complete, and current information when submitting case details, contact forms, or any other information to CipherTraces. Providing false or misleading information may result in termination of your engagement and potential legal liability.

The content on our website is provided for general informational purposes only and does not constitute legal, financial, or investment advice. We make no representations or warranties regarding the accuracy or completeness of website content.

All content on this website — including text, graphics, logos, icons, and software — is the property of CipherTraces or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

You may print or download extracts from our website for your personal, non-commercial use, provided you acknowledge the source.

You agree not to:

— Use our website or services for any unlawful purpose or in violation of applicable laws; — Impersonate CipherTraces, its employees, or any other person or entity; — Attempt to gain unauthorised access to any part of our systems or networks; — Transmit viruses, malware, or other harmful code; — Scrape, crawl, or extract data from our website without prior written consent; — Use our services to launder funds, evade law enforcement, or facilitate any criminal activity.

Violation of these restrictions may result in immediate termination of access and referral to law enforcement.

To the maximum extent permitted by applicable law, CipherTraces shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use our website or services.

Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount you paid us in the three months preceding the claim.

Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

Our website may contain links to third-party websites. These are provided for convenience only. We have no control over and accept no responsibility for the content, privacy practices, or availability of third-party sites. A link does not imply endorsement.

These Terms are governed by the laws of England and Wales. Any dispute arising from or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory local law requires otherwise.

For clients located in the European Union, you may also have the right to submit a complaint to your local consumer protection authority.

We reserve the right to update these Terms at any time. Material changes will be communicated by email or a notice on our website at least 14 days before they take effect. Your continued use of the website or services after that date constitutes acceptance of the revised Terms.

For questions about these Terms, contact our legal team at legal@ciphertraces.io.